Thank you for the clarification I have sent a copy of the relevant page in the Solis instruction manual to the installer regarding the Force Charge SOC which should be preventing the battery going into sleep mode - I checked the menus on the inverter and as you stated it does require a code to...
I had a Solar PV system installed with a Solis RHI5 Inverter and Pylontech US2000 batteries in May 2021, with on-going issues trying to obtain feedback and support from supplier over the last 2-3 months. Once the battery has depleted to less than 7% capacity I receive a 'Battery Communication...