Recent content by Julie A

Thanks a lot Murdoch. Thread locked to prevent hi-jacking

Hi Murdoch, that for that. It is weird that they say in the article that your E7 can be broken up into two periods as I have spoken to a very experienced customer services person at Bulb who assured me that it is 00.30-07.30GMT and always has been. I have proved with all my recording of data...

Thanks for the link but nothing I am not already aware of  though. I'm definitely suffering from a lack of skills at Bulb's end it seems, despite the fact that the smart meter team have been consulted numerous times and the supervisor. They are acting as though this can't be anything to do with...

Hi again Murdoch, 2 fuse boards, one for Day rate and one for E7. I've had the site electrician out and he says all is good wiring wise.  The EDF times are 22.30-00.30 and 02.30-07.30 as I said in my earlier post. In the last post I was referring to the safe time to put the heating on to charge...

Hi ProDave, I have taken readings at every conceiveable time through the night. No, the heaters are old and don't have lights however, my immersion heater does. So I can  see that the devices have been triggered to turn on by checking when the light comes on and I can confirm that the info is...

Hi Murdoch, the problem didn't start until I changed company who had different hours for E7.  Attaching photos of what I have. I can't get one picture of the meter as there is a wood in the way. The first photo is the SMETS2 obviously, the second the timer and a black box (mine is the left hand...

Yes, I definitely have. I have collected vast amounts of data from the meter and the home monitor over the last few months and can show, beyond any doubt that, in accordance with the hours set by Bulb, that is when I am getting cheaper electricity but that the storage heaters are turning on at...

Just to say, if I shouldn't even be on this forum because it is just for electricians, I am sorry. But if anyone can advise on where to take my issue for help I would be extremely grateful.

Hi, just signed up having searched online for help. I'm going slowly mad trying to sort this problem as I am getting different info from different people and I need a level of expertise that I am struggling to find. I'm hoping someone here can help. I had a smart meter (2nd gen) installed 18mths...