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thanks for the reply's, the child lock is off, the other heater during the day shows one bar/neon light at the temp it is set at, this one did but all the neons are on as stated in my first post, when i press the + button they all flash bright and click and wont alter the temp output, Manator...

i am a newby to the forum so be patient, the other day i tried to adjust the heat out put of my dimplex duo 400i storage heater and now all the neon light have come on, the only one that is dimmer than the rest is the one it was originaly set at, 4 up, i have switched it of at the socket to try...