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Hi, Just to note, these photos were taken with the old faceplate - before I'd unscrewed anything. Thank you for the post - we have someone coming out to check it later today hopefully

I replaced the bath panel over the weekend... nothing electrical had a new boiler installed in January this year... This particular twin socket (in the photo) feeds our TV and TiVo box (multi adapter), the other socket is our WiFi router.   We have a "smart plug" that turns off the TV...

Hi, Thank you for getting back to me, much appreciated! Agree, it looks wrong! However, I cannot explain why these sockets worked perfectly fine for years as "reversed" and then all of a sudden, not... any ideas?

Morning all, I have a problem with two of my 13 amp sockets not working at all, they use to work fine and the rest in the house is working perfectly fine - I thought it might of been the faceplate, therefore I replaced it with a new one, still no luck. I've tried a couple devices in other...