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Thanks ProDave,  I will forward your suspicions to the next engineer and make sure I also hand him a copy of the manual.  I Love the 'well and truly shot' comment and agree with you.  Lets hope this issue can be sorted by the next engineer. 

I currently stand at the point where I have turned the heater off and sit here with no heat even though the engineers that have been said it was safe to use.   I am intrigued as to what could cause this noise and in my search for an answer I hope to help other engineers with the issue in the...

Hi ProDaveI did an audio recording of the alarm sound just to inform the next poor Jack who attends this job.  I am able to apply boost and fan during the day however the poor engineer will have to put up with waiting for a spell while he sips tea.  The issue is something that even the Dimplex...

Hi NozSpark yes they tested for power fluctuation since we had recently had new communal lighting fitted and also took the entire heater system apart including the bricks and checked the element for heat and functionality.  The noise seems mainly to come from the input dial or right next to it...

As mentioned in the topic title, I live in a sheltered housing building and have a Dimplex Storage heater in my lounge that runs on an Economy 7 system.  This winter, when I turned the heater on it was fine and had no issues.  It was charging well and evenly between hours of 12am to 6am.   Just...