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Ha yes, its the same issue an weve been living with it for much longer than 6 weeks! Weve actually sold our house now so even more in need of getting it resolved before the new owners move in... Ive just recieved the voltage stick an given it a quick test. I held it against the wire going into...

We've had an electrician in to test the element and the thermostat an he's confirmed that they look to be ok, and I've confirmed with my electricity company that they've done nothing their side that might affect it which fits as the storage heaters do work overnight. We've been told the next...

I tried my storage heaters last night and they came on correctly so I assume the Eco 7 electric supply is all good. Suppose that would mean my meter is ok too, but that hasn't been touched or changed since I've lived in the house. Regards the reset button on the thermostat it is in a popped out...

I'll try the storage heaters again tonight, they've been off for the last 6 months or so whilst it's been warm but we used them before that and they worked ok at the same time as the hot water was broke. I'll try that tonight anyway and see if that's still the case.

Every fuse in both boards are up in the on positions, does that rule that out or could the fuse still be broken even in the on position?

Thanks for the welcome Doc, the house was built about 20 years ago so I imagine it was in from day one, so presume a faulty part after 20 years could be realistic? Are the test meters easy enough to get hold of and use? Essex1 - sorry I'm a compete electrical novice, what's a distribution...

Ive taken that cover off an saw the little red reset button but I couldn't push it in anymore so presume that means it wasn't tripped. When I say it's plugged in I don't mean with a 3 point plug etc, there is literally just a wire running straight from that bottom element into this fake socket...

Hi Andy, It is plugged into a switch on the wall but the actual on/off switch is fused still, presume this is a common thing for something's that meant to be on all the time? Can you explain what you mean by thermal cut out? Is this something I can check? I have pictures of that switch and...

Hi, We have an immersion heater that is supposed to run on economy 7 electricity and heat up our water through the night. This stopped working around a year ago for no apparent reason and we're trying to figure out what the problem would be. Basically, theres 2 switches in the cupboard that...