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OP when you get your EICR please share it with us, especially the C1, C2 and C3 codes Redact any company or address information

Can but more often than not the tripped RCBO is the circuit with the fault

But only the affected one will trip.

Not sure I agree with that

I very much doubt it’s faulty but it did look 2nd hand Your mothers house has existing faults

BTW I think that CU is 2nd hand

I think you need to get another spark to inspect the property - then use his finding to request a refund OR face action in the small claims court As for the lack of certificate - this is something he should issue, outlining the issues he has suggested. This is all very basic stuff for...

Give it 24 hours with the door open and see if it was water that dries out

OP which version of the regs and OSG do you have?

Calibrated test gear

Have you called Dimplex technical support ?

Doing a basic Zs is always a good idea as part of the change. Not only does it check the property is earthed it also helps confirm polarity. Best make sure your business insurance covers you for all the tasks you think you will be doing

Sending invoices to customers and getting paid promptly

Is the “other” Dave still around? IIRC he came from Guildford and also did things with fireworks

Is that once all the sparks arrive

Or just fit a plug to the towel rail and plug it in ?

Gosh another blast from the distant past Welcome aboard 😉

Yes. They do what they say on the tin

I word listen to the customer and then draft up an outline spec, room by room adding items in red that they may not have thought about, such as outdoor electrics, loft electrics etc etc with a rough price Then get them to comment

Chrisbee - what is your role in all this? Having re-read the posts I'm still not clear if you are the seller, the buyer or a spark!