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got forwarded e mail from builder from client he didnt even know about it

done that seems i am be covered by the supply of goods and services act 1982 and also on the reverse of all niceic certificates it does state the complaints procedure saying they (the client) needs to contact me in writing first then the nic direct but they never they say they got another sparky...

I was paid by the builder. The client called in another electrician who listed the supposed faults. I am with the NICEIC and all compliancy certificates were issued. ---------- Post Auto-Merged at 18:26 ---------- Previous post was made at 18:17 ---------- The work was completed in...

I did some work for a builders client 18 months ago and have just been told customer was not happy with work and called in another electrician without giving me the opportunity to rectify it myself. they are now trying to get compensation out of me. anyone know how I stand.