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Hi Canoeboy, Many many thanks for this reply. That is very interesting you say this, i cant understand why he was so blank to me saying i have to pay again! (i say "he" as someone else at the company may have a different outlook to my problem) Sounds like another phone call to them now armed...

Steptoe why have you even bothered to reply? Looking at your post figures i can can see why! Ok split hairs, what if your iphone packed up? get apple to pay for the licence key? Get real! I dont know of any software you can legitimately purchase where you cant get your key back from support...

Hi, Now i would have said Tysoft hands down which is what i use, but i have my doubts to it as from a couple of weeks ago. I recently upgraded my iphone from a 4 to 4S which is where the problem started. After logging all my results for a while etc i decided to export to pc and message came...