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Thanks for the replies chaps; I'll crank it up to 6 for a day or two and let you know what happens.

I've spoken to them once but got a rather vague response, so was hoping to get some independant experience of similar heaters before going back to them. Am wishing I'd just got another manual one right now :(

Hi Andy, It's a Stiebel Eltron ETC250A.

Hello All, We've recently had a 20 year old dead storage heater replaced with a shiny new one, which is the same size (2.55kw) but 'automatic'. We're having trouble getting it warm enough; having set input and output to 6 for 48hrs as advised we then turned it down to 4 & 1, but the room...