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The brand is Garog. I'm a recently qualified electrician and my previous work hasn't involved any mechanical work such as this. (mainly commercial) I don't want to advise the client to buy a replacement if when changed over it will still not work.

I had to take a look at a roller shutter door today where the control buttons, up and down, were not operating the roller shutter. I took the casing off the controls and if I push the contactors in the shutter works as it should. Any ideas why the buttons will not operate the shutter? Is it a...