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Thanks - I have a multimeter and will check first for sure. I'm surprised too but they don't respond to emails or return calls so I've no choice as I need to get this working correctly

Hi, Thanks for the replies. I've had a closer look at the cable I need to disconnect and it goes into the side of a gray rcd box, which was installed as part of the pv panel setup - this will save me having to take the consumer unit apart. There is a large red isolator to the left of the rcd...

Hi, Firstly I'm not a qualified electrician so please bear with as they say. I've just had solar pv panels installed but unfortunately the cable which runs from the control box (it has a li-on battery storage and associated control box) to the clamp on the incoming cable from the grid got...