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Thank you very much. I found the thermostat on the wall on the staircase. I thought it was part of the door bell! How embarrassing. And I managed to contact HES who very kindly sent me a manual so hopefully now I'll be able to work out how the system works. Best wishes Ursula

Thank you, ProDave. So it would literally be a case of putting the plugs on to a timer to ensure the lower rate use? And any recommendations for boiler timers? In my old house with a combi boiler I had a Honeywell system which worked very well but it relied on the boiler being on at the wall...

Hello all, I have just moved into a house (built in 1995) with an Economy 10 meter and an electric "GEC Compact 45" boiler downstairs, with a big hot water cylinder upstairs. I have no experience of using this sort of system and it doesn't come with a manual. There are no timers on either...