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Thank you. I had never heard of THTC from SSE but a bit of a google search reveals others having problems when supplier is changed https://forum.ovoenergy.com/my-account-140/my-new-home-has-a-total-heating-total-control-thtc-system-how-do-they-work-11473?postid=58898#post58898 It seems that...

Showing my ignorance here. What is a panel heater. There is no gas in the house concerned (It is not mine and the owner is elderly) all heating is electric. I thought (always having had gas) that all electric "central" (or whole home) heating was storage heaters. Are you saying that there...

I have been provided access to the users energy dashboard which looks like this and shows the same serial number meter for 2 different supply numbers.

Owner says it provides 3 readings which are sent to the supplier when requested and then appear on the bill as Supply 1 (not labelled night rate but unit cost suggests it is a night rate). Supply 2 'day rate" & "night rate". Looking at the bottom of the meter the connections are labelled...

Having been to visit and discussed it further The meter installation is as shown. If it cant be read on the photo the type is K222D03. There is also a solar generation meter in a separate cupboard (Photo 2) When the home owner moved into the property the supplier was adamant that there...

That is correct Will hopefully be round there Thursday of this week, so will try to get a picture and a bit better understanding of how the user thinks they are using electricity Regards

I have been asked to help a friend understand their electricity bill. A task I find challenging as I don't understand it myself. Note that at the moment I have not seen the meter installation, only the bill and I have attached a redacted version of the relevant page My questions are 1) Can you...

Not used that particular one but have used a similar device from Shelly. (Has other functions which i don't use) Very easy to set up and has been monitoring my mains power use for close on to a year. Cumulative readings seem to tie up with the main meter readings so I assume its "live" readings...

I am not a spark but read these columns for education. In the assessment industry that I retired from we had Optimum (excellent design should be included in future designs) Satisfactory (Fully meets all current requirements) Unsatisfactory (But acceptable - may fall short of current...

Some sort of an explanation here https://www.sparksdirect.co.uk/blog/new-energy-label-led-lamps-you-need-to-know

Hi,  New to this forum and have what is I hope a simple question, its related to this thread so I hope you don't mind me tagging it on.  I have just had some building work done that needed Building Regs approval (new drains, roof alterations) and also included some electrical work in a bathroom...