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What’s a window cleaning sock? Can’t find anything by that name on Amazon!

its been around 10 months since our panels were installed but a couple of days ago I noticed that one of the panels had a large dollop of bird poop on it so I cleaned it off from a balcony using a extendable mop. When it was done, I was amazed that the area I’d cleaned was substantially cleaner...

Ok, all done. I just cut the little plastic that stopped the cable from being reversed between 3 and 4 and just wired everything in as planned. Looks like someone in the factory reversed the internal wiring accidentally! Many thanks guys for all the help - everything works perfectly now!

I can’t - their connector only fits one way!

Hi again folks. The adventure continues! As it's been the first non raining day for ages, I decided to get on with connecting these LEDs up but I ran into some strange (to me) issues. Ive attached a basic diagram to see if any of you knowledgeable chaps can suggest anything. When the PSU (power...

The output from power supply has a mini rubberised 2 pin connector that fits into a corresponding female connector on led 1 which then has a male connector at the other end that fits into the female connector on led 2 etc etc. I assumed that this was in series.

Regrettably bought from Ali Baba on a whim and no markings at all on the light strips🙄

Thanks for the advice. I’ll have to find some replacements rather than risk blowing them up!

We ordered four led strips that are connected in series to a transformer but when the kit arrived, the connection between strip 2 and 3 had severed at strip 2, very close to the plastic, so its not re-attachable. Sadly a replacement is not available until the end of August so I was wondering if...

Our PV system has been up and running for a few months now and we’ve decided to get a Zappi for the car. Would a Zappi installer be able to incorporate the Zappi without messing up the warranty on the PV system? I don’t want to get into a situation where if there’s a fault in the system at some...

Is there a process I have to go through - the page doesn’t seem to give me a choice! As soon as I select “I’m already with Octopus” it just throws me out!

I've just been trying to apply to export our excess electricity to Octopus Energy by using the form here : https://octopus.energy/outgoing/ After going through the application, I just got sent to a page that told me that I couldn't export my energy to Octopus because we've signed up to Go and...

Thx, that makes sense! I am constantly amazed at this technology. Even on a fully cloudy day, the PV still powered 30% of the load! Awesome!

Hi all, our PV system has finally got up and running properly after what seems to be a very long time. It was constant being tripped by anything that was turned on at home and only when the RCDs were uprated did the system settle down and start working properly. It’s early days yet but I’ve...

Sorry, I don’t get that - struggling newbie here. What does 16A have to do with the 5kw charge rate? It says on our documentation from Nation Grid that our ‘maximum import capacity‘ is 15kVa. Is that 5kw? Sorry for all these questions - having a hard time understanding all this.

That’s strange. The batteries state that they charge at 5kw in the spec but he says that National Grid limit supply to this rate and Huawei comply with the request. I really need to get to the bottom of this as it affects what we hope to save over the years very badly! I can’t set the rate at...

Its installed outside on a sheltered wall but as I can't login to the back end yet (some authentication error), I have no idea what's its actual charge rate is from the grid! The installer mentioned it in passing that the rate had been reduced to 3kw but none of the spec seems to say that. Mind...

We have 3 X 5kwh of Huawei batteries - the ones that go with this specific inverter! Spec below

Sorry Binky, what data sheet? Found it and attached to the post!

We've just had our Huawei PV system installed finally, today and the installer tells me as a footnote that the charge rate for the inverter / batteries from the grid has been set to 3kw on our system and so has everyone else's. I'm very disappointed in this as our 15kwh batteries will now only...