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Yes this is what we did - need to replace video handset with audio handset for some reason.

This model - CAME BPT 840CA-0040 AGT A Audio Handset does not have any manual volume adjustment. Soft touch button when pressed makes ringtone sound OK. Also when tested while person called from main panel we are not able to hear anything through the handset at all.

We have BPT intercom (possibly X1) with Agata VC video handset installed (2 wires). Wanted to replace video handset with simple AGT A200 (2 wires) but handset does not ring when called from the main panel, door lock release option works though. Anyone know why simple panel doesn't work?