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Message: <blockquote data-quote="phil118" data-source="post: 561255" data-attributes="member: 38489">Hi, I’m dealing with a flat that’s been without power for nearly two months. National Grid came in and removed the fuses as they made a buzzing sound and were deemed unsafe.The original engineer was told that an electrician would need to come in to replace the tails. After a quick look, he said he wasn’t allowed to touch anything in that area and advised to contact National Grid.After filing a complaint, National Grid sent another engineer, who summarized the issue:"The rising main after the cut-out fuse has faulted. The rising main is made up of cotton-covered pyro meter tails inside a steel conduit. The conduit is used as the earth and is bonded to the incoming earth at the cut-out. The pyro meter tails appear to have faulted within the conduit. The meter is at the far end of the conduit, past the fault."I’ve been told I need to get British Gas to move the meter and install new tails. I’ve contacted them, and they’ve said they’ll be in touch within two days, but I’m half-expecting to be sent back to National Grid.Does anyone have an idea of the next steps and potential costs involved in getting the power restored? I’m at a bit of a loss if British Gas sends me back to National Grid again.Thanks in advance.</blockquote>