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Another reason to avoid Smart!
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<blockquote data-quote="Murdoch" data-source="post: 535471" data-attributes="member: 24445"><p>Hit, nail and head.</p><p></p><p>About 3 months ago on the Nextdoor site a lady was having a rant about her energy costs and loads of people were all saying change your supplier - so I asked if her bills were estimates or actual readings - her response - 3 x estimates, then 1 actual</p><p></p><p>No more responses on the thread <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /> </p><p></p><p>Why don't people check if the readings were estimates or actual readings - just because you have a "smart" meter, it doesn't guarantee that you will be billed for actual readings</p><p></p><p>My MIL was looking at her "app" and the costs - but her supplier wasn't giving her any bills - so I wrote an email for her to send seeking clarification - and the supplier replied quite quickly saying they had lost contact with her SM! It shouldn't take the customer to report this- surely their systems should spot this</p></blockquote><p></p>
[QUOTE="Murdoch, post: 535471, member: 24445"] Hit, nail and head. About 3 months ago on the Nextdoor site a lady was having a rant about her energy costs and loads of people were all saying change your supplier - so I asked if her bills were estimates or actual readings - her response - 3 x estimates, then 1 actual No more responses on the thread :) Why don't people check if the readings were estimates or actual readings - just because you have a "smart" meter, it doesn't guarantee that you will be billed for actual readings My MIL was looking at her "app" and the costs - but her supplier wasn't giving her any bills - so I wrote an email for her to send seeking clarification - and the supplier replied quite quickly saying they had lost contact with her SM! It shouldn't take the customer to report this- surely their systems should spot this [/QUOTE]
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