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BT Open Reach - rant time
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<blockquote data-quote="Murdoch" data-source="post: 555580" data-attributes="member: 24445"><p>A few weeks ago my customer got in contact with BT open reach to get a new master installed from the pole in the road.</p><p></p><p>Nice lady asked for photos and included a reference number for the call</p><p></p><p></p><p>The photos were sent, nothing comes back, chased by email - nothing</p><p></p><p>On her email no contact number</p><p></p><p>The email does say “infrastructure solutions customer services”</p><p></p><p>So what next ?</p><p></p><p>Any thoughts? </p><p></p><p>Why are these companies not including phone numbers on their communications?</p></blockquote><p></p>
[QUOTE="Murdoch, post: 555580, member: 24445"] A few weeks ago my customer got in contact with BT open reach to get a new master installed from the pole in the road. Nice lady asked for photos and included a reference number for the call The photos were sent, nothing comes back, chased by email - nothing On her email no contact number The email does say “infrastructure solutions customer services” So what next ? Any thoughts? Why are these companies not including phone numbers on their communications? [/QUOTE]
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