You can download one from the NICEIC website!!Got my NIC annual assessment coming up & need a complaints procedure/form in place. Has anyone got a link to one or is it a case of just having a little book with complaints written on the front of it....
oh yeah..... doh!!:8}
Similar to the first visit...This assessment buisness is a bit of a nusiance. It means I have to contact customers that I have done jobs for in my area & then invade their houses during the day when they are probably at work.Can anyone say what sort of things the assessor will be looking for ? I got no problems that I have done the job ok, just wondering. Will it be as involved when they made their first visit when I initially registered ?
I havent done my 17th yet either
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