Contacting EDF ..

[Danny]

Does anyone have any experience in contacting EDF for supply characteristics or to let them know seals have been snipped ?

Best numbers, etc ... I've been trying to speak to them for a three days now to find out service fuse size and to let them know I've snipped seals but either end up at the end of a dark tunnel of 'press button options' or 'computer says no' idiot ...

 

[m4tty]

whats a seal mate. Heard about them but never seen one lol

 

[matt.leung]

u can buy seals on ebay...

 

[Theorysparky]

whats a seal mate. Heard about them but never seen one lol

they live in the sea !!!

 

[Theorysparky]

u can buy seals on ebay...

no live stock on e-bay i am afraid

 

[Chris_81]

I work for Southern Electric and whenever we need to report things to edf I always use this number 0800 085 5290. Generally answered pretty quick, they're not the most helpful of people tho so be warned!!

 

[ianmacd]

I work for Southern Electric and whenever we need to report things to edf I always use this number 0800 085 5290. Generally answered pretty quick, they're not the most helpful of people tho so be warned!!

And then some......

 

[Danny]

Thanks for that chaps, including the gags ..

Phoned it and got straight through, incredible .. only to be bounced to my supplier .. ! :|

Right hand, left hand ...

 

[ianmacd]

Your supplier should just get the meter man to re-seal them next visit.

Ian.

 

[Andy™]

done a job today requiring fuse to be removed.... when they changed the meter a while back they didnt do a good job at sealing it so i managed to remove fuse, and the seal was still there for it to hang by so it didnt get lost.... youd be surprised at how many are sealed like this! failing that, just chop it off. maybe re-seal if your that bothered

 

[Theorysparky]

as if the DNO is going to be too bothered in this present financial climate

 

[Andy™]

you'd think they would be -

 

[Theorysparky]

That gives me an idea

i will put the seals back for

 

[Andy™]

i will do it for

 

[Theorysparky]

i will do it for

 

[Badger]

i will do it for

 

[batty]

Danny you will not have a lot of luck with EDF as they will not put in isolation switches or will not allow you to break seals. See link below for how you have to deal with them. I personally break seals then reseal after saves hours of time on the blower but you have to do what you are happy with.

Batty

http://www.edfenergy.com/attachments/informationforelectricians.pdf

 

[Andy™]

If your really desperate, try and get to know someone who works for DNO who will do side work re-sealing....

 

[batty]

If your really desperate, try and get to know someone who works for DNO who will do side work re-sealing....

I have mates on sse and edf who do me favours.

 

[Andy™]

i have a few contacts, never really needed them yet though. may aswell get their numbers when you can for future needs!