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Electric Meter Questions!
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<blockquote data-quote="ProDave" data-source="post: 364190" data-attributes="member: 6969"><p>Following on from the above post.</p><p></p><p>The problem we all face, is none of us can report a problem directly to the DNO. We have to report the problem to the energy supplier, who should then pass it on to the DNO if it is a network problem.</p><p></p><p>I find "best results" are where your energy supplier is the same as your DNO. So for instance up here the DNO is Scottish &amp; southern Power distribution, so for best results choose Scottish &amp; Southern as your energy supplier, who trade up here as Scottish Hydro Electric, known as "The Hydro"</p><p></p><p>By far the worst energy provider I have encountered from the point of view of customer service in the event of work needed to their supply and metering has been N Power.</p><p></p><p>Also as above, some of the linesmen that come out are also next to useless. I had an issue when a temporary 3 phase generator (while a power line was down) had been wired wrong. I called them out and waited for the linesmen to turn up, where upon he got his volt stick out and said "what's the problem mate, all 3 phases working" where upon I got my volt meter out and showed him that one phase was 415V as they had wired the generator star point wrongly.</p></blockquote><p></p>
[QUOTE="ProDave, post: 364190, member: 6969"] Following on from the above post. The problem we all face, is none of us can report a problem directly to the DNO. We have to report the problem to the energy supplier, who should then pass it on to the DNO if it is a network problem. I find "best results" are where your energy supplier is the same as your DNO. So for instance up here the DNO is Scottish & southern Power distribution, so for best results choose Scottish & Southern as your energy supplier, who trade up here as Scottish Hydro Electric, known as "The Hydro" By far the worst energy provider I have encountered from the point of view of customer service in the event of work needed to their supply and metering has been N Power. Also as above, some of the linesmen that come out are also next to useless. I had an issue when a temporary 3 phase generator (while a power line was down) had been wired wrong. I called them out and waited for the linesmen to turn up, where upon he got his volt stick out and said "what's the problem mate, all 3 phases working" where upon I got my volt meter out and showed him that one phase was 415V as they had wired the generator star point wrongly. [/QUOTE]
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