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<blockquote data-quote="binky" data-source="post: 549316" data-attributes="member: 490"><p>I used to answer the phone at any time, but, phone calls at 5pm on a Sunday afternoon to ask if I can come out straight away to 'quote' for connecting a cooker and 11-30pm on a saturday night because the doorbell is stuck completely put me off doing that. You have to have some down time for your own sanity and famly life. So I stopped answering calls after 7pm, and only on Saturday mornings. I found if it was truly something urgent, people would leave a message, I would listen to the message and decide if I wanted to get back to them or not. I have done a proper emergency job on Xmas eve, I don't mind helping people really in the poo, but people seem to think we are available 24/7/365 - fine if you advertise that, but otherwise not.</p></blockquote><p></p>
[QUOTE="binky, post: 549316, member: 490"] I used to answer the phone at any time, but, phone calls at 5pm on a Sunday afternoon to ask if I can come out straight away to 'quote' for connecting a cooker and 11-30pm on a saturday night because the doorbell is stuck completely put me off doing that. You have to have some down time for your own sanity and famly life. So I stopped answering calls after 7pm, and only on Saturday mornings. I found if it was truly something urgent, people would leave a message, I would listen to the message and decide if I wanted to get back to them or not. I have done a proper emergency job on Xmas eve, I don't mind helping people really in the poo, but people seem to think we are available 24/7/365 - fine if you advertise that, but otherwise not. [/QUOTE]
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