Hello everyone -
Please could anyone help me with this ongoing problem:
I have 2 rooms - each with two 12v tracks on the ceiling. Each track has 4x50w spotlights with a Mode 210 Electronic transformer on it. Total load 400w per room. There is a Lutron Rania single non-IR dimmer controlling each room (capacity 500w), and the two rooms feed into a double 2-way normal rocker/toggle switch on the stairs (so that we can turn one set of lights OFF as we go upstairs and the other set ON above us).
The problem is: the Lutron Ranias are not working. Power is going to them because a single green light appears on each of them at the bottom of the line of little lights, but they do not respond to the pressing of any buttons, or from the normal on/off 2-way switch on the stairs.
My electrician has tried replacing the Ranias with normal non-dimmable rocker switches and the lights come on fine, and the 2-way switch on the stairs works perfectly too. So it is not a general wiring issue.
It is not a transformer compatibility issue either because I have spoken to a technician at Mode Lighting who make the transformers and they assure me they are correct.
The Lutron Ranias are not faulty because I have tried several different ones.
My electrician wired the system according to Lutron's own diagram for compatibility with non-Lutron accessories. He is therefore completely foxed.
Lutron told him twice that normal 2-way rocker switches should work fine with the Rania - so no need to buy the Rania double accessory dimmer for the stairs.
Do you think it sounds like a programming issue? I have tried the programming instructions that Lutron supplied for the Rania dimmer, but still nothing. Maybe they need special programming when they are put with 2-way rocker switches and not the Rania accessory ones. I am getting no joy from Lutron technical support. I do not know what to do.
Any advice hugely appreciated.
Please could anyone help me with this ongoing problem:
I have 2 rooms - each with two 12v tracks on the ceiling. Each track has 4x50w spotlights with a Mode 210 Electronic transformer on it. Total load 400w per room. There is a Lutron Rania single non-IR dimmer controlling each room (capacity 500w), and the two rooms feed into a double 2-way normal rocker/toggle switch on the stairs (so that we can turn one set of lights OFF as we go upstairs and the other set ON above us).
The problem is: the Lutron Ranias are not working. Power is going to them because a single green light appears on each of them at the bottom of the line of little lights, but they do not respond to the pressing of any buttons, or from the normal on/off 2-way switch on the stairs.
My electrician has tried replacing the Ranias with normal non-dimmable rocker switches and the lights come on fine, and the 2-way switch on the stairs works perfectly too. So it is not a general wiring issue.
It is not a transformer compatibility issue either because I have spoken to a technician at Mode Lighting who make the transformers and they assure me they are correct.
The Lutron Ranias are not faulty because I have tried several different ones.
My electrician wired the system according to Lutron's own diagram for compatibility with non-Lutron accessories. He is therefore completely foxed.
Lutron told him twice that normal 2-way rocker switches should work fine with the Rania - so no need to buy the Rania double accessory dimmer for the stairs.
Do you think it sounds like a programming issue? I have tried the programming instructions that Lutron supplied for the Rania dimmer, but still nothing. Maybe they need special programming when they are put with 2-way rocker switches and not the Rania accessory ones. I am getting no joy from Lutron technical support. I do not know what to do.
Any advice hugely appreciated.