Normal
If you are running a business then the ONLY sensible charge is your hourly rate x the number of hours...However, if you are a goodwill charity then just pick any low number so as not to offend anybody!Side-Note:-Once I have identified a problem that is clearly a bit more than just a 1hour call-out charge...I will discuss with the customer the realistic charges, then either walk away or continue to fix the problem with a known agreed cost!
If you are running a business then the ONLY sensible charge is your hourly rate x the number of hours...
However, if you are a goodwill charity then just pick any low number so as not to offend anybody!
Side-Note:-
Once I have identified a problem that is clearly a bit more than just a 1hour call-out charge...
I will discuss with the customer the realistic charges, then either walk away or continue to fix the problem with a known agreed cost!
