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Transformers keep blowing?
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<blockquote data-quote="SPECIAL LOCATION" data-source="post: 510505" data-attributes="member: 250"><p>There are some basic essential golden rules you must always remember to follow....</p><p></p><p>(A) Listen to what a customer says is the problem...</p><p></p><p>(B) Apply customer correction factors to all descriptions given.......</p><p></p><p> (B1) Customers cannot describe any fault systems accurately.</p><p></p><p> (B2) Customers cannot describe any items of equipment accurately.</p><p></p><p> (B3) Customers cannot describe any actions they have or haven't taken accurately.</p><p></p><p> (B4) Customers forget several related symptoms that have been occurring recently, until you have proved and resolved the original fault.</p><p></p><p>(C) Assume EVERYTHING is faulty until you have proved exactly what does or doesn't work.</p><p></p><p>(D) Never overlook the bleedin' obvious, until you have proved the bleedin' obvious is not the cause.</p><p></p><p> Guinness</p></blockquote><p></p>
[QUOTE="SPECIAL LOCATION, post: 510505, member: 250"] There are some basic essential golden rules you must always remember to follow.... (A) Listen to what a customer says is the problem... (B) Apply customer correction factors to all descriptions given....... (B1) Customers cannot describe any fault systems accurately. (B2) Customers cannot describe any items of equipment accurately. (B3) Customers cannot describe any actions they have or haven't taken accurately. (B4) Customers forget several related symptoms that have been occurring recently, until you have proved and resolved the original fault. (C) Assume EVERYTHING is faulty until you have proved exactly what does or doesn't work. (D) Never overlook the bleedin' obvious, until you have proved the bleedin' obvious is not the cause. Guinness [/QUOTE]
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Transformers keep blowing?
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