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Electrical Inspection & Testing Forum
Tysoft support problems
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<blockquote data-quote="Mark Cottrell" data-source="post: 561330" data-attributes="member: 38501"><p>Has anyone else been having problems with communicating with Tysoft? My computer completely broke, I've brought a new PC and downloaded Easycert, but I'm running a demo version, I have my backed up certs on demo version at the moment. I've been trying to contact support at Tysoft for the past 2 weeks to ask if I can transfer my license across to my new computer or whether i need to re-purchase the package, which I'm reluctant to do because the service is so poor. Brian Harper at Tysoft replies 2 sentence emails to me which never answers my question, and there's no contact telephone number, so your just held at their mercy, extremely frustrating when i need to get up and working again.</p></blockquote><p></p>
[QUOTE="Mark Cottrell, post: 561330, member: 38501"] Has anyone else been having problems with communicating with Tysoft? My computer completely broke, I've brought a new PC and downloaded Easycert, but I'm running a demo version, I have my backed up certs on demo version at the moment. I've been trying to contact support at Tysoft for the past 2 weeks to ask if I can transfer my license across to my new computer or whether i need to re-purchase the package, which I'm reluctant to do because the service is so poor. Brian Harper at Tysoft replies 2 sentence emails to me which never answers my question, and there's no contact telephone number, so your just held at their mercy, extremely frustrating when i need to get up and working again. [/QUOTE]
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