Growatt have confirmed
“THe maximum AC output power of your SPH3000(PV+ battery) is 3kW, so if the load is greater than 3kW, e.g. 4kW, the remaining 1kW would be supported by the grid.”
Clearly my installer was trying to get away with an inverter below the DNO approval level of 3.68kwh buy...
Thanks Gian
I’ve been getting no reply from Growatt support
I’m very technical myself & understand all the extra settings under the “growatt20220523” today password 😁
Coming from a software background I highly suspect that the v1.0 firmware needs an update as feels like a software problem...
My Growatt SPH3000 Inverter is pulling from the grid when it can pull 3 kWh from the batteries but isn’t? Is it a bug or a setting? See pic attached.
Thanks for any advice
I emailed them twice
They come back saying which country are you from
I reply
And into the ether the query goes
Not the best support so need to find a number
Thanks 🙏
Ha ha yes you need a degree to translate this as Google would even suffer 🤣
It’s not at all intuitive on how to set these up even with the simple menus but I guess it’s tinker time as my installer is pretty useless supporting me
Thanks for your help 😇
Also my installer is claiming that under Solar Together any system less than 18 panels gets SPH3000 whereas over 18 gets SPH5000
Sound like rubbish to you?
Thanks
Yes makes total sense 👍
Would the current inverter be at risk of damage being overloaded like this? What does it do with excess DC energy if it can’t store in battery or AC export to grid or AC use in house? Where does the DC go?