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It was detached when he opened up the fuse box

Well this is the latest argument:  Hi charmaine  We have had western power distribution and also eon out for the loose connection as advised by our electrician Aaron.  Western arrived first and checked the connections and found that within the buildings fuse board for the apartment the...

Well just to update you all....I’ve had an electrician out this morning (and he was kind enough to come during Economy 7 running hours). He found that there was a ‘live’ wire from meter to fuse boards, to storage heaters and water cylinder. The he did a loop test and found there was no neutral...

Thank you for your advice 🙏🏻

No sorry I can’t get photos to upload. There were no loose dangling wires. They were all going into thing. However, when I was under the stairs in the electrical cupboard there was 1 thing that I noticed compared to all the older meters (installed in 2005 as a new build).  The new meter is...

For some reason it won’t let me upload. I’ve been and got photos of meters and all the connections etc but can’t upload them 😥.

Right here as some photos. These are my fuse boxes inside the apartment 

Pro Dave, if I look up a local electrician and have them look at this problem do they need to be specialist in it or will all electricians have some understanding of it. Do I need to ask them anything specific to ensure they can say yes they will be able to deal with it or not? I’m back on the...

Thank you all for your replies, I’m in the West Midlands. I’m not an electrician, but I will try and go and get some photos of meters etc.  Will show all your responses to the electrician that I get out, and hope that it gives them some advice as not everyone deals with economy 7. Thank you all...

Also the water heater now working off normal supply so I know it’s not the cylinder.

So if all else fails then I can get someone out in the day to try and fault detect. It just seems very much of a coincidence that they’ve had this meter fitted and within 24hrs they are reporting fault with water cylinder. Changed element thinking it was that but still didn’t come on. Then tried...

Hello, i wonder if any of you knowledgeable people out there can help. My tenant has just changed to a smart meter. As soon as this meter has been installed the overnight electricity supply to the storage heaters and water cylinder has stopped working. Initially we thought it was the water...