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Okay have managed to owork it out.

Apologies for the long delay in replying. Regarding the wiring please see photo. There are two switches and we do leave the switches on 24/7. We have a newer model that was installed recently in the utility room that seems to work as expected yet even this heater failed to charge at all one...

Thank you. Unfortunately we have previously contacted them which resulted in a cursory inspection of one heater and a snippy telephone call to go through the diagnostic menu. It was a warm Spring afternoon and I had turned the temperature down for a few hours to save the heat for later. I was...

We have had 4 storage heaters installed prior to our moving into the property just over 3 years ago. They have operated erratically throughout this period. On any one night, any one or several of the heaters fail to charge entirely/charge minimally/charge well. We were using Economy 7 and now...

Hi, I am newbie. We have 4 Quantum storage heaters (2 large 2 small) that sometimes fail to charge over night or charge properly. The problem is very random and effects one or several units at any one time. We have noticed that after an interruption to the electricity supply (power cut) this...