Always pays to make that phone call .......

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Evans Electric

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Subject :   Car insurance  renewal.

Renewal comes in post  @ £368 ,  dons Victor Meldrew hat & phone to complain as it was £245  last year  .

Reduced to £299  , I accepted that .

Paperwork comes with three apparently minor mistakes .

Houseowner -             No   Should be Yes.

Use of other vehicle - No    Should be Yes .

Wife's DOB wrong .

I said to the guy , "If those questions reflect are pertinent to the policy is there a reduction in cost ?"  

" Erm... umm...well er.....   Yes a reduction of   £40 is applicable  Sir " 

Nice one from the folks at 1066 and all that . :signthankspin:

 
Last edited by a moderator:
My renewal recently was £379.00 - up about £50 on last year.

So 5 minutes work on a comparison site got a quote from the same company for £254.09

So I rang them - the handler couldn't explain the difference.

Renewal done at £254.09 - so a saving of over £125 for about 15 minutes work.......look after the pennies...

 
Doesn't matter how hard I try I can't get my insurance down! 8 years NCB no points, nothing not even a parking ticket!

Tried everything but no... they still want £750 a year and it keeps going up!

The only thing I haven't tried is the advanced drivers course (AIM)  but that will only save around 10%.

looked at buying a 17 year old SAAB and they wanted a grand.... you can't steal SAAB's without the key as you will not be able to get it out of reverse....

The reason... my postcode is car crime capital of the galaxy!

 
Last year Churchill,renewal came through....rolling renewal.

decided to look online..........it came through as HALF the price they had sent me, which was about same as everybody else

rang them up. Said they would price match! F F S they are price matching against themselves. Said I wanted at least another 10% AND I got it!

just renewed this year , Churchill had gone up...no room for reduction...slotted them and went with Admiral at £50 less!

simply a no brainier 

 
Same here recently renewed, used old fashioned real world broker, saved a fortune on previously good value Direct Line policy that got silly on renewal.

 
The name of the game , it would appear , is to adopt the automatic renewal & hope many don't question it .     They don't seem bothered whether you stay with them or move on . 

Each year I save around £200 on car & van by using compare site or challenging them by phone.

Amazingly ,   ( I don't know why this entered my head )  in the words of a long ago schoolmate .....£200 in pre decimal money would buy 12000 frozen Jubblys .

Thats how he calculated his wealth ...if he found a shilling ..."  Wow!  Thats 3 frozenJubblys"

 
It's funny no matter how much money saving websites and 'celebs' bang on about the retention dept, none of them ever seem to give a flying toss and make silly offers

like 5% off, which doesn't touch the best competing renewal. I'm hoping that come renewal time my 'old fashioned broker' might buck the online trend and find me something decent, but we'll see. 

http://www.calypso.co.uk/our-products/freezable/jubbly

Apparently the Cola flavour contains, er, real fruit juice! (assume apple for sweetness but still made me laugh!)

 
Have had AA breakdown cover for 33 years. The premium one year nigh on doubled. I rang and complained.....they nigh on halved it. I asked WTGrape was going on if they could bring it down so much on the strength of a phone call...

"Well we can't do it for everyone Sir! "

 
I must just be lucky, mine (with Gladiator) seems to stay about the same each year and is there or thereabouts if I go to a comparison site. I'm amazed every year.

 
My insurance has always been a rip off! always around £550 a year, didn't matter who I went with, what I had, business, sdp and commute, sdp only, fully comp, third party fire and theft, working, not working, house husband, retired, always a rip off.

 The best one was last year, I had been given a car by a client, insured it and taxed it, a week later the engine went, my insurance was as usual around the £500 mark. I couldn't afford to replace the car so cancelled the insurance, towards the end of the month I bought an identical car and rang the insurers, the price came back £2.5k! I rang another one and got a slightly better quote,£1.9k, I decided to leave it and go get drunk instead, when I made enquiries the following day my original company were the cheapest and it was back to the price I had paid on the other car, mystified I asked why,and received this cracker of an answer,

"well sir, it's the end of the month, and it's a new to you vehicle" , I asked what the guy meant and what the end of the month had to do with it, "it's like this sir, at the end of the month everyone gets paid and goes out drinking. now it's a new to you vehicle that you may be unfamiliar with and are more likely to have an accident while you are out" .

Right now, I'm a police trained driver, the only thing I didn't do was the T PAC course, I,m 51 years old, been driving for 30 years and never had an accident that was my fault, in fact in all that time I've only been involved in 3 minor shunts. Now all of a sudden the fact that I'm obviously inexperienced and the fact it's the end of the month and the fact the car is worth the princely sum of £800 justifies a quote of £2.5K does it? Well how come at the start of the new month, 24hrs later it's back to normal? Have I suddenly gained experience overnight? Is it ok for me to go out and get blind drunk and drive, because it isn't the end of the month?

When it was due this year they sent me a quote for £750, I declined it and after told the guy to cancel it then put me through to the new policy section, he asked why and I pointed out that I'd had a quote from them over the phone for the same as I paid last year. his reply was brilliant, " but sir, if you cancel this one and take out another you'll have to pay £40 up front on your card, if you let it renew you wont". Hmm let me see, £40 now or an extra £200 over the year, very tempting but I think I'll pay the £40 up front.

 
I must just be lucky, mine (with Gladiator) seems to stay about the same each year and is there or thereabouts if I go to a comparison site. I'm amazed every year.
My PL  insurance has been with Gladiator for a while , they seem to be reasonable ....never thought to ask them about car insurance TBH. 

 
It's difficult to find accurate information, it I'm on the edge of a car crime hotspot, (Tottenham N17) but because the value of the houses has gone up 110% in the last 5 years so have. burglary rates.

I'm in between the two red dots...



@pewter are you with an independent broker?

:)
Yeah been with them 20 years, moved to them for my 2nd years insurance when i was 18. 

They are good and not having to redo details each year is nice.  http://www.maynardmilton.co.uk

I think being able to walk in somewhere local and talk to someone is worth a lot.

My parents moved down here from Tottenham 37 year ago, my nans old place was Palmerston rd wood green. I used to work for family firm in Alexandra Park rd Muswel hill for years, Great aunt had her place highgate hill. I used to know Muswell hill, highgate, crouch end quite well, the last day i worked there it took me 3 hours to get there. I did like it round there, i just couldnt afford it.

 
@pewter

How random is that.... :B

I live 2mins from Palmerston road, grew up around Alexandra park Road, lived 2 roads down opposite Durnsford rec and went to school in Muswell hill.

And I can't afford to live round here...

:slap
21 grasmere court was my Nans old place,  I used to go Vrisaki kebab in middleton road quite a bit.

I  currently have the Roadsign from Coiniston road on my shed, it fell off as i got in my van after a late night in Over the Hill bar. We used to go there most days after work.

My great aunt lived in the red brick estate at the top of highgate hill, one morning picking my dad up from there it was full of Zombies as they was filming Shaun of the Dead.

I miss Vrisaki kebab and the girls in the bar ......... 

 
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