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Amazon Prime £49 Debit
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<blockquote data-quote="Theorysparky" data-source="post: 325562" data-attributes="member: 32"><p>My daughter was in bits when she discovered £49 missing from her bank account debit to Amazon</p><p></p><p>No purchases of that amount so fearing the worst contacted HSBC who were aware of this issue (apparently not the first phone call)</p><p></p><p>HSBC gave the contact number for customer services,, phoned the number the first message was regarding the £49 and that you could cancel the subscription online for a refund</p><p></p><p>Yeah right..........didn't believe it so went to an operator who looked into it and I explained the issue and got the refund straight away hardly any quibble.</p><p></p><p>I did state though none of the items purchased were delivered next day and I thought that this was a bit of a con ,,,,,,, it was noted</p><p></p><p>just waiting for the money to go back into the account now</p><p></p><p>lesson learnt for my 16 year old,,,,,,,,Thanks Dad !!!!</p><p></p><p>be aware ....</p></blockquote><p></p>
[QUOTE="Theorysparky, post: 325562, member: 32"] My daughter was in bits when she discovered £49 missing from her bank account debit to Amazon No purchases of that amount so fearing the worst contacted HSBC who were aware of this issue (apparently not the first phone call) HSBC gave the contact number for customer services,, phoned the number the first message was regarding the £49 and that you could cancel the subscription online for a refund Yeah right..........didn't believe it so went to an operator who looked into it and I explained the issue and got the refund straight away hardly any quibble. I did state though none of the items purchased were delivered next day and I thought that this was a bit of a con ,,,,,,, it was noted just waiting for the money to go back into the account now lesson learnt for my 16 year old,,,,,,,,Thanks Dad !!!! be aware .... [/QUOTE]
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