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New electric water heater on comfort plus tariff from scottish power
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<blockquote data-quote="sportstait" data-source="post: 3796" data-attributes="member: 344"><p>We finally have a resolution to all of the above. We took the advice to change electrician and paid another electrician, who understood electric storage heating, to come and look at the problem. He checked everything and it's definately a faulty thermostat. He thinks that they have had to bend the thermostat so much to get it into the tank that it has broken all of them. He asked why they didn't fit a water tank with the thermostat at the side instead of the one they fitted with the thermostat at the top. I said that they had advise that you can't get them with the thermostat at the side. He laughed and said that you could! I can't say I'm too happy about that as now we are stuck with a tank that doesn't have that much room to get another thermostat in. He suggested a shorter, 11inch, thermostat that won't have to be bent to get in.</p><p></p><p>I phoned the cowboys ]<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /> and told them that I had paid someone else to check the problem and that they had to fit a smaller thermostat that they didn't have to bend. They were surprised as they had been waiting for my phone call to tell them the name of the water heater control box because they had wanted to rip that out and replace it!!! That was the final straw and why I phoned the other electrician to check everything. I knew they were guessing at my expense. So anyway they fitted the 11inch thermostat on Tuesday and we have had hot water since.</p><p></p><p>YIPEEEEEEEEEEEEEEEEEEEE, :^O but no thanks to them.</p><p></p><p>A big thank you to everyone for the advice, it really helped at such a stressful time.</p></blockquote><p></p>
[QUOTE="sportstait, post: 3796, member: 344"] We finally have a resolution to all of the above. We took the advice to change electrician and paid another electrician, who understood electric storage heating, to come and look at the problem. He checked everything and it's definately a faulty thermostat. He thinks that they have had to bend the thermostat so much to get it into the tank that it has broken all of them. He asked why they didn't fit a water tank with the thermostat at the side instead of the one they fitted with the thermostat at the top. I said that they had advise that you can't get them with the thermostat at the side. He laughed and said that you could! I can't say I'm too happy about that as now we are stuck with a tank that doesn't have that much room to get another thermostat in. He suggested a shorter, 11inch, thermostat that won't have to be bent to get in. I phoned the cowboys ]:) and told them that I had paid someone else to check the problem and that they had to fit a smaller thermostat that they didn't have to bend. They were surprised as they had been waiting for my phone call to tell them the name of the water heater control box because they had wanted to rip that out and replace it!!! That was the final straw and why I phoned the other electrician to check everything. I knew they were guessing at my expense. So anyway they fitted the 11inch thermostat on Tuesday and we have had hot water since. YIPEEEEEEEEEEEEEEEEEEEE, :^O but no thanks to them. A big thank you to everyone for the advice, it really helped at such a stressful time. [/QUOTE]
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