Hi I have converted an old building into 11 flats. For the electricity meters I Had National Power Grid come and install a benco unit. I was then advised to get a metering company to come and install the meters.
I contacted Scottish power for this. They nominated the job to Amey who came to site and said it wasn't ready as the tails from the benco unit to the meter were not installed.
So I contacted Northern Power Grid who said they had done everything they are permitted to do and it was down to the metering company to install the tails. He also added my electricians are not allowed to install the tails and if they refused to contact Ofgem.
I went back to Scottish power and they stood by their initial response. I tried calling ofgem but they didn't respond so now I have a benco unit but no meters, going back to eon or some other company would mean reregistering the MPANs and loosing valuable time.
Can anyone tell me who is actually responsible for installing the tails from the Benco unit to the meter? Can my own electrician do it?
I contacted Scottish power for this. They nominated the job to Amey who came to site and said it wasn't ready as the tails from the benco unit to the meter were not installed.
So I contacted Northern Power Grid who said they had done everything they are permitted to do and it was down to the metering company to install the tails. He also added my electricians are not allowed to install the tails and if they refused to contact Ofgem.
I went back to Scottish power and they stood by their initial response. I tried calling ofgem but they didn't respond so now I have a benco unit but no meters, going back to eon or some other company would mean reregistering the MPANs and loosing valuable time.
Can anyone tell me who is actually responsible for installing the tails from the Benco unit to the meter? Can my own electrician do it?