BT Vision - have I got this right?

[revjames]

I currently have BT Home hub with broadband and BT phoneline, cost about

 

[Lurch]

Ah hang on, misread the OP, may re-edit, may not......

 

[revjames]

Well package should have arrived on 26th Nov. and didnt. Thought perhaps delayed by the weather conditions?

Just been on the phone for an hr with BT who say they have no record of the phone call. Oh and if I want the box it will be