Charging Companies For Time Wasted?

[Blue Duck]

I'm wondering about the feasibility of charging companies who waste your time?

Spurred on from some of pewters recent posts about reclaiming money from time wasters and HMRC.

I have got the hump with Samsung, my s4 went wonky a few month's back and I'm trapped in this cycle of sending it back by post, getting it back "repaired" getting it all set up and then it fails again, post it off, get's "repaired" sent back, I miss the delivery and have to go get it from the depot 6 miles away blah, blah, blah. 

All in all I reckon its cost me 10 hours, hours I could have been playing with my son or working towards a degree, sleeping or playing poker.

Anyone every tried billing those who waste your time?

 

[M107]

No but have thought about it.

Same for customers who arrange jobs with you then call a day before saying "don't worry it's all sorted now" X(

 

[Blue Duck]

Customers for sure, lost about 4 hrs of my life this week waiting for the NHS to decide wether or not we could start work. OT needed to speak with psychotherapist, psychotherapist needed to speak to GP, GP need to speak to the customers family.

No one spoke to each other and the job got binned

 

[NozSpark]

I have kept a deposit for a job that was cancelled.... Only once though

 

[Evans Electric]

I'm wondering about the feasibility of charging companies who waste your time?

Spurred on from some of pewters recent posts about reclaiming money from time wasters and HMRC.

I have got the hump with Samsung, my s4 went wonky a few month's back and I'm trapped in this cycle of sending it back by post, getting it back "repaired" getting it all set up and then it fails again, post it off, get's "repaired" sent back, I miss the delivery and have to go get it from the depot 6 miles away blah, blah, blah. 

All in all I reckon its cost me 10 hours, hours I could have been playing with my son or working towards a degree, sleeping or playing poker.

Anyone every tried billing those who waste your time?

I heard on the radio of someone doing that with a cold caller ,  he said if you phone me again , I'm self employed , I shall invoice you for my time .   They removed him from their calling list .

 

[NozSpark]

I think you've got a plan there.

The next cold caller that I get I'm going to ask them for a billing address and then give them a purchase order number... and warn them that the call is being recorded

 

[Evans Electric]

 I think thats exactly what he did Noz .

 

[Andy™]

one company kept calling every week without fail. told them they would be charged. next week they phoned again. sent them an invoice. they never paid, but they also never phoned again

 

[Sidewinder]

SOGA?

 

[sprocketflup]

No but have thought about it.

Same for customers who arrange jobs with you then call a day before saying "don't worry it's all sorted now" X(

I had one shout through her letterbox "Its been done" after I went to her place to sort a beeping smoke alarm after work one day. Why couldn't she phone me and tell me that? she obviously knew she was in the wrong coz she wouldn't open the door

 

[Murdoch]

I've asked Vodafone if they will refund me the percentage of the months bill when I don't have a signal - a deafly silence was their response.

They think they have perfect coverage - which they don't

 

[Andy™]

im with vodafone, and its rare that i dont get a good signal. except in my office, too much metal work in / around the building i think

 

[NozSpark]

I moved from T-Mobile 3g to EE 4g and also find that the signal has gotten a lot worse,,,, so much so that I've installed a signal recorder so that I have evidence when I confront them about the accuracy of their signal coverage map

 

[Blue Duck]

I used to be Orange and when we upgraded phones 18months back changed to EE (same firm really)

Orange business customer service was really good - been with them 15 years

EE is completely useless - talk to numpties who say yes, promise the earth to get you off the phone and give you duff information - they keep hanging on the phone for ages - even got sent to the local EE shop last summer to get a new SIM - told the EE idiot that i was a business customer and the shop only deals with non-business customers, woman told me it had all changed with EE, went to shop (wasted 2 hours) and chap told me he couldn't do me a sim as i was a business customer, i blew a fuse and after he phoned EE (he wouldn't let me talk to them) he gave me a new sim

And since going EE and 4G - signal was poor in some areas, its no abysmal - complained about this to be told its not them - go figure

We will be changing this summer - going to try giffgaff, saves me 60% of what i pay now, same coverage as O2 (better than EE round here) and not locked into a contract

Turn off 4g thats what I do, 3g signal is much better unless your trying to look up a reg on the digital 7671 In which case your ****ed because it doesn't work. 

:coat

I hear giff gaff are good.

 

[NozSpark]

Somehow I find that the 3g signal is worse.... Don't know how

 

[Murdoch]

3G is **** as well

All I want is a decent signal to make and receive phone calls - 3g isn't important.

 

[Blue Duck]

All I want is a decent signal to make and receive phone calls - 3g isn't important.

Its probably is a bit now as the phone companies are ditching the older technologies.

 

[NozSpark]

Its probably is a bit now as the phone companies are ditching the older technologies.

It really feels like they've turned the signal down since 4g has "come into the area"

 

[NozSpark]

Oh jeez,,,, we've had digital TV for ages,,,, I think this was the first area in the UK to get it,, I don't think that ive had a freeview box yet

 

[Sharpend]

Guys you are all going about this the wrong way I'm sorry to say.

Have been with orange for as long as I can rember, moved out of town to a village, signal was useless had to stand outside to get a signal of any kind and that was weather dependant otherwise it meant driving to the top of the hill!!

Anyhow long story short, made several complaints through normal channels to no success, so wrote a concise email to the CEO and within a couple of weeks had a senior executive manager of EE on the phone (landline), was given a free signal booster and compensated to the tune of six months free billing plus free upgrade to phones (2) of our choice.

Now I get a signal anywhere on the house! happy days