Contracts,,Customers only read their bit !!!

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Theorysparky

Domestic Electrician
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Feb 18, 2008
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Doing a consumer unit change ,,,extra kitchen socket and a few minor bits for a customer

negotiated on the quote they did so i put in extra plain noddy words

told them i would test first then fix anything that came up.

written quote and T+C's sent.

happy with price they only had one question with the T+C's

'making good after running cables in wall' (from the question you assume that they have read all of it)

they were happy with my answer.

testing and guess what,,, no continuity L-L

doesnt want any carpets or boards pulled up :_|

3hrs later found it fixed it,,,puts me back an afternoon

told them its added to the cost

 
on my quotes i have written 'Price does not include fault finding of previously unknown faults discovered with the installation of new consumer unit. No faults (to existing installation) will be repaired without your permission and may be charged accordingly. Serious faults will have to be rectified or will not be re-connected'.

This is written directly below 'description of work to be carried out'

Never had any problems with this

 
Have you got your own t+c typed up??Would come in very handy.....
I have a copy of my terms and conditions typed out - well actually they came originally from another member on here and modified them a bit to suit me - I'd love to say who it was to give them the acknowledgement they deserve but have forgotten and delected the original email now. If you want them let me know.

 
so patch is currently forum:

Vet

DIY spark

Search engine

And now private detective

Being so multi-talented, you should get yourself on britains got talent!

 
so patch is currently forum:Vet

DIY spark

Search engine

And now private detective

Being so multi-talented, you should get yourself on britains got talent!
I don't have the legs for the tutu anymore :(

 
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