Ngnb
New member
We are having problems with our hotpoint hm315ni integrated fridge freezer.
A couple of days ago it was making a loud buzzing noise and the fridge felt warm, the thermostat also wasn't clicking when moving it. The freezer felt as if it was still working though. We decided to turn it off completely for 48 hours to see if a full defrost would sort it out.
On turning it back on the fridge is still warm and freezer feels cool but isn't freezing ice that we put in there.
We are considering getting an engineer out, but with a call out fee of £65+vat we are unsure if it's worth it??
Has anybody got any ideas on what the problem could be and a rough cost? Is there anything we can try to diagnose/fix it ourselves? if it may cost a total of £200 including call out fee to fix then we would probably be inclined to buy a new fridge freezer.
Any help or advice would be appreciated
Many thanks in advance.
A couple of days ago it was making a loud buzzing noise and the fridge felt warm, the thermostat also wasn't clicking when moving it. The freezer felt as if it was still working though. We decided to turn it off completely for 48 hours to see if a full defrost would sort it out.
On turning it back on the fridge is still warm and freezer feels cool but isn't freezing ice that we put in there.
We are considering getting an engineer out, but with a call out fee of £65+vat we are unsure if it's worth it??
Has anybody got any ideas on what the problem could be and a rough cost? Is there anything we can try to diagnose/fix it ourselves? if it may cost a total of £200 including call out fee to fix then we would probably be inclined to buy a new fridge freezer.
Any help or advice would be appreciated
Many thanks in advance.