GeddyMortgage
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- Oct 15, 2018
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Hi all,
I've got a RISCO Secuplace alarm that was here when I purchased the property. I've noticed that some of the PIR detectors were not triggering the alarm. Once I connected the ELAS app to the Secuplace, I noticed in the event history, some of the problem PIR detectors were showing as "supervision loss" as shown on the image below.
https://imgur.com/a/YAi8yf9
From briefly talking to the Technical Support Team at RISCO, they said this is because they're out of range. I find that hard to believe as (albeit there's a few brick walls between them, they aren't more than 15meters-ish away from the Secuplace. That said, do any of you know if this range extender will work with the secuplace? - https://www.onlinesecurityproducts.co.uk/secuplace/elrepeater-wireless-range-extender-with-psu-requires-elprogkp.html
Alternatively, could it be that the PiR's are simply entirely dead of battery life? and thats why they can't connect? In which case, what batteries do I need for these PiRS? https://www.discountfiresupplies.co.uk/product/428/1224/CommPact-Wireless-Animal-Immune-PIR-Motion-Detector?utm_source=Google%2BProducts&utm_medium=Price%2BComparison&utm_campaign=Google%2BProducts&gclid=EAIaIQobChMIt8ja5p_e3wIViq_ICh0gGworEAQYBiABEgLnAvD_BwE
thanks in advance.
P
I've got a RISCO Secuplace alarm that was here when I purchased the property. I've noticed that some of the PIR detectors were not triggering the alarm. Once I connected the ELAS app to the Secuplace, I noticed in the event history, some of the problem PIR detectors were showing as "supervision loss" as shown on the image below.
https://imgur.com/a/YAi8yf9
From briefly talking to the Technical Support Team at RISCO, they said this is because they're out of range. I find that hard to believe as (albeit there's a few brick walls between them, they aren't more than 15meters-ish away from the Secuplace. That said, do any of you know if this range extender will work with the secuplace? - https://www.onlinesecurityproducts.co.uk/secuplace/elrepeater-wireless-range-extender-with-psu-requires-elprogkp.html
Alternatively, could it be that the PiR's are simply entirely dead of battery life? and thats why they can't connect? In which case, what batteries do I need for these PiRS? https://www.discountfiresupplies.co.uk/product/428/1224/CommPact-Wireless-Animal-Immune-PIR-Motion-Detector?utm_source=Google%2BProducts&utm_medium=Price%2BComparison&utm_campaign=Google%2BProducts&gclid=EAIaIQobChMIt8ja5p_e3wIViq_ICh0gGworEAQYBiABEgLnAvD_BwE
thanks in advance.
P