Solax PV battery system exporting instead of charging

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Teessider66

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Hi,. I hope someone can point me in the right direction.

I have a 7.1kW system with X1-Hybrid-G4 7.5kW inverter and 5.8kWh battery.
The problem seems to be that the battery only charges at a 5A to 10A. When the panels are generating 3 or 4 kW in December most of the power is being exported. For example, The PV voltage is typically 120V, giving only 720W to the battery, and 0ver 2kW export

So over the day I generate 12kWh but the battery only charges to 60%. The system is 3 months old, the installer has checked it out and reckons it is working properly?

Is a system setting or a hardware problem?

Moved to solar, as initially in wrong forum
 
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