- Joined
- Mar 28, 2008
- Messages
- 14,603
- Reaction score
- 1,273
Tell them its ok you can hold while they contact the relevant person..See post 28, i have been working on this street before and know there is PME there, I did use the emergency number (I always use it as you know you'll get an answer). but they still said will will get someone to call back.
or ask for their manager / supervisor as they seem unable to answer your question which they are obliged to do {free of charge} in accordance with the ESQC regs 28 (2002)
see Appendix 2 BS7671 page 241 approx one third down the page!
You need this information so that you can discharge you duty to your customer in a safe manner. without endangering any people property or livestock!