Been called to a heating problem, the system is a 'y' plan installed a few years ago by british gas, the customer had a new boiler installed recently a few weeks after the heating system started to 'play up'. The heating wouldn't come on at certain times. this is a brief diary from the customer over the past few days
24/12
Left water on timer heating came on with timer. Heating stayed on okay when hot water went off. As expected :0)
25/12
Hot water on with timer heating also came on but went off when hot water went off even though heating light on panel still on. Heating wouldn't come back on manual until hot water also put on manual but both went off. Couldn't get either back on manual during the day. Not good :0(
26/12
Hot water on with timer. Heating came on but again went off with hot water. :0(
27/12
Hot water on with timer heating stayed on when water wen off :0)
28/12
All okay on timer but not tried manual.
29/12
All okay on timer but not tried manual.
30/12
All okay on timer but not tried manual.
31/12
Heating left off on timer hot water came on weirdly so did some radiators. All off with timer and couldn't get heating on with manual even though light on panel was on until hot water on manual :0(
My first thoughts are that the programmer is not working correctly especially as the heating/hot water seem to work ok some of the time.
Anyone got any ideas
24/12
Left water on timer heating came on with timer. Heating stayed on okay when hot water went off. As expected :0)
25/12
Hot water on with timer heating also came on but went off when hot water went off even though heating light on panel still on. Heating wouldn't come back on manual until hot water also put on manual but both went off. Couldn't get either back on manual during the day. Not good :0(
26/12
Hot water on with timer. Heating came on but again went off with hot water. :0(
27/12
Hot water on with timer heating stayed on when water wen off :0)
28/12
All okay on timer but not tried manual.
29/12
All okay on timer but not tried manual.
30/12
All okay on timer but not tried manual.
31/12
Heating left off on timer hot water came on weirdly so did some radiators. All off with timer and couldn't get heating on with manual even though light on panel was on until hot water on manual :0(
My first thoughts are that the programmer is not working correctly especially as the heating/hot water seem to work ok some of the time.
Anyone got any ideas