Dimplex clx n supply voltage

[2tall]

Good afternoon,

I have the above storage heater in one of my rental flats and was informed that the overnight storage function wasn't working only the boost part was working.

It has 2 supplies one fused which supplies the overnight storage function and one that's not fused, the boost part. Using my multimeter I get 230 volts at the boost input supply but only 14 volts at the other supply. Theses voltages were taken at the input wires at the wall switches.

Should it not be 230 volts at both inputs?

Many thanks

Martin 

 

[FLICKER]

You won’t have a voltage at the overnight storage supply until it turns on tonight. Have you checked the thermal overload and reset if necessary?