A couple of things to report:
Solis are still dealing with my issues. At least there is an ongoing conversation.
As I have said earlier, the battery temperature problem has largely been resolved although Solis have not specifically said why a low-temperature state exists when it doesn't. The battery software is correctly controlling the charge rate but the actual temperature seems to not be properly recorded on the inverter.
Solis have also not specifically said whether the production CT
has to be connected. The meter CT is on the grid live wire where it enters the house. Intuitively, the setup on the inverter should be 'meter on grid' rather than 'meter on PV'. Hopefully, I will get some answers. I'm sure this issue is also being reflected in strange energy flows showing on their app. In the evening power is shown as going to the grid rather than to the house.
.
Lastly, I have a Solic immersion diverter. This also has a CT on the live grid wire where it enters the property. I was concerned that there might be some competition for solar power. Until yesterday it appeared that the battery was taking power first. This suited me, as with the BMS restricting charging to around 700w in the early morning the rest was going to the immersion so we had hot water as well.
.
Yesterday, however, I saw that the immersion was taking power from the battery. I guess that the inverter exported a little power as it reacted to house demand which was seen by the diverter and sent to the immersion. There was then a cascading effect until the diverter was sending 3kw to the immersion. Not so good...But not the end of the world.
.