I fitted one to feed a 3KW heater a few weeks ago.
I'd point out to them your load was also linear (AC1) so it's a reasonable expectaton it will handle the load stated on it.These products are rated at 13amp max, and at 3Kwatt they are running very close to this limit. (at 235 volts about 12.75 amps)
What happens when someone uses it for a 3kW inductive load?
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