How would you rerspond to this customer?

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Dunx

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Had an enquiry for a job which i put a price in by email. I also noted the caveat that if the main earth bonding needed upgrading it would be extra.

He emailed me back and offered

 
make sure you get him to sign & date a copy of the quote before work starts. there is also some contracts int he download section you can use

and if someone says they have got a cheaper quote or whatever, i just tell them to get on with it and call me when they need it done properly... (especially if the price is massivly different)

 
i have had a client like this before, i spent more time replying to his messages than the job actually took (well maybe not, but felt like it).

in the end, i did the job for him, but set out exactly what the job is, and the amount. in the end i actually gained another two days work out of

him

 
I'm getting pi$$ed off with him just reading your post , Dunx , just tell him to use the other guy , bloody fussy tw*t , you don't need Merchant Bankers like him , wasting your time , I've had some like that .

If you do the job , he will drive you up the wall, I promise.

 
As said if you do the job, get his paw print on the contract/quote....add on your quote "extras will not be undertaken unless quote is given & accepted by customer"

 
Ha sounds like a windup to me get him to ring you to take it any further. I hate playing email tennis with people like that.

 
Don't do it!!

You know it will go horribly wrong, we know it will go horribly wrong, and even if you do the job, you can't possibly start it with the right attitude because the customer is a complete *******

Sometimes it's cheaper to stay in bed than to do a job for a dodgy customer. I suspect this is one of those times.B-)

 
MMmm just been out to a mates and had a bottle of wine, thinking much clearer now! Customer is a complete to**er and I am not going to do it!

 
Walk away , nicely. Thank him for his enquiry; but due to present work committments you are unable to complete the works to within his time frame. Ask him to consider you for future work. His work is definitely not one that I would touch with a 5hitty stick.....but, he may pass your name onto somebody worthwhile.

That way you havn't urinated upon your own fried potato products, and you still do not have to do his future work. When I get a 'feeling' about a job I walk. I have had too many jobs where at night I pray to the God of Electricity that I will 'break even'.

if it feels like ****, smells like ****, looks like **** then it probably is

.............................. :coat

 
In all honesty it depends on how much you need the work.. If you don't, then kindly turn down the job

however if you do this job then it sounds like whilst he'll agree to one price that he'll then chenge the story and say that you agreed to a different price.. so before you start get him to sign a contract stating the exact work that you are pricing for and what you are going to charge him, also get him to sign a doorstep selling contract (waiving his right to 7 days notice) and also with a block at the bottom saying that all extras are chargeable and that signed acceptance of extras will be required before carrying out said extras.... remember that extras will not come under your original contract so a new doorstep selling contract should be signed..

 
Had an enquiry for a job which i put a price in by email. I also noted the caveat that if the main earth bonding needed upgrading it would be extra.He emailed me back and offered
 
Thanks guys, I have gone with my instinct and said that I have had to book other work in [it was due to start on Monday coming.....]. I have got tons on and my annual inspection next week as well!

Cheers

 
Thanks guys, I have gone with my instinct and said that I have had to book other work in [it was due to start on Monday coming.....]. I have got tons on and my annual inspection next week as well!Cheers
last thing you need is that t**t doing your head in

 
The only way to proceed with this work is if you triple you price and he accepts it on a written contract with 50% part payment up front, then it may be worth your while. Otherwise keep a wide berth.

Doc H.

 
The only way to proceed with this work is if you triple you price and he accepts it on a written contract with 50% part payment up front, then it may be worth your while. Otherwise keep a wide berth.Doc H.
Good thinking Doc get him to pay half of the bigger price up front and then don't do the job you would be quids in then. Hope he doesn't come on the forum.

 
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