- Joined
- Aug 22, 2008
- Messages
- 1,103
- Reaction score
- 6
Hi guys, I am most unhappy today as I've spent around about an hour on the phone to the NICEIC.
Basically when I looked into transferring from Napit, their sales guy told me I would get the domestic periodic bolt on scheme thrown in for free for my first year. After which if I wanted to continue I'd have to pay extra. Fair enough says I, thank you very much. Well when I get my welcome pack, there's some gumpf on the domestic periodic scheme and details on how I join. So I phone them and I query this, they then proceed to tell me I am not within this scope and I'd have to pay extra. When I tell them that I was told by an NICEIC representative that I was covered by this, they said no way. I was not happy and I conveyed this to the nice lady without getting upset and angry. She then goes off to 'speak' to a colleague. Then the nice lady comes back and asks me if I have done 'their' course. I politely tell her that I have got C&G 2391, but she says I need 'their' course. I then ask if this will grant me the scope I'd been promised, but alas, she says no, I'll still have to pay. After much running around in circles, I await a call from another nice lady tomorrow, because I've said I wish to transfer back and that their sales team are guilty of mis selling. So tomorrow should prove an interesting day headbang
Basically when I looked into transferring from Napit, their sales guy told me I would get the domestic periodic bolt on scheme thrown in for free for my first year. After which if I wanted to continue I'd have to pay extra. Fair enough says I, thank you very much. Well when I get my welcome pack, there's some gumpf on the domestic periodic scheme and details on how I join. So I phone them and I query this, they then proceed to tell me I am not within this scope and I'd have to pay extra. When I tell them that I was told by an NICEIC representative that I was covered by this, they said no way. I was not happy and I conveyed this to the nice lady without getting upset and angry. She then goes off to 'speak' to a colleague. Then the nice lady comes back and asks me if I have done 'their' course. I politely tell her that I have got C&G 2391, but she says I need 'their' course. I then ask if this will grant me the scope I'd been promised, but alas, she says no, I'll still have to pay. After much running around in circles, I await a call from another nice lady tomorrow, because I've said I wish to transfer back and that their sales team are guilty of mis selling. So tomorrow should prove an interesting day headbang