This makes me want to ask..
How many of us have published hourly rates, open and accessible for any, Joe-Public, prospective customer to review before enquiring about some work? e.g. on a website or advertising flyers etc??
I know I don't..
So any customer probably wouldn't have a clue if my rates have gone up or down or not..?
(e.g. its not like comparing the price of bread/milk/Corn Flakes between different supermarkets or the same supermarkets costs last month).
I think my rates have been a bit flexible anyway for quite a few years now...
Which is also dependant upon who the customer is.. and how much hassle and aggro any particular job will be..
I tend to break costs down into three elements: Materials, Labour and Administration.
Some invoices will itemise all three..
others may state Materials as one cost + Labour & Admin as another cost..
others will just give a single figure for Materials, Labour & Admin.. so my actual labour rate may not be clear individual figure.
[ depends on how I feel & who the customer is ].
But..
I do have a "terms & conditions" page which is either on the back of printed quotes/invoices...
or a PDF attached to email quotes..
which states the following...
Administration costs:
If applicable to a job charges could include; Design, Pre-site preparation work, Material ordering collection & delivery, Public liability & professional indemnity insurance, Fuel & transport, Tool replacement, Test meter calibration, Certification & documentation in accordance with BS7671 wiring regulations, Part-P building regulations. etc.
Labour charges:
Most jobs are by pre-agreed fixed price quotation. For non-quoted work labour charges are based around the following rates... {edit} ....adjusted to suit individual requirements.
So there is flexibility for me to adjust costs according to specific job circumstances without any worries that a customer could claim that I am overcharging..
I have no idea what hourly rates other local electricians may or may not be charging..
And I don't care..
as all I need to know is how much do I want to earn to compensate for the hassle of doing any particular job!
Plus I have got to that stage where a large proportion of customers don't question my costs..
All they want to know is that I WILL arrive on the date/time that I said I would..
and I will do the work previously discussed.