Has anyone had success or experience of getting a Smart meter changed out?
I'm kind of stuck at the moment in that my meter's a SMETS 1 device and although my current provider is capable of taking half hourly readings, I can benefit from "power save" events when offered, I'm having difficulty getting any alternative suppliers (Octopus, E.ON) to confirm they would actually be able to read it if I switched.
Obviously with a PV/Battery installation I'm more than a little keen (particularly at this time of year) to access a flexible tariff which current supplier doesn't offer.
I've checked out the DCC website on SMETS 1 upgrades and accessed a tool which states my meter "ought to be working in SMART mode" but that doesn't sound like a definitive, "Yes any supplier can read it"
My dilemma is that if I switch and the supplier cant read it I'd only be offered their standard tariff and on top of that I'd loose SEG payments from my current supplier and from what I can see the best SEG rates from the alternative suppliers are tied in with being able to access a flexible tariff. i.e. fully readable Smart meter.
I should add that current SEG payments require submission of a photo of the export reading rather than it being read automatically which leave me feeling there's functionality there that even my current provider can't access. I've got a neighbour with Octopus and a SMETS 2 which reads import / export remotely and he doesn't have to submit anything for SEG.
Any thoughts?
I'm kind of stuck at the moment in that my meter's a SMETS 1 device and although my current provider is capable of taking half hourly readings, I can benefit from "power save" events when offered, I'm having difficulty getting any alternative suppliers (Octopus, E.ON) to confirm they would actually be able to read it if I switched.
Obviously with a PV/Battery installation I'm more than a little keen (particularly at this time of year) to access a flexible tariff which current supplier doesn't offer.
I've checked out the DCC website on SMETS 1 upgrades and accessed a tool which states my meter "ought to be working in SMART mode" but that doesn't sound like a definitive, "Yes any supplier can read it"
My dilemma is that if I switch and the supplier cant read it I'd only be offered their standard tariff and on top of that I'd loose SEG payments from my current supplier and from what I can see the best SEG rates from the alternative suppliers are tied in with being able to access a flexible tariff. i.e. fully readable Smart meter.
I should add that current SEG payments require submission of a photo of the export reading rather than it being read automatically which leave me feeling there's functionality there that even my current provider can't access. I've got a neighbour with Octopus and a SMETS 2 which reads import / export remotely and he doesn't have to submit anything for SEG.
Any thoughts?