It's THEIR earth. Why are they charging the customer to fix their own property?just heard from the DNO and they have found a loose earthing clamp that i did not have access too... still detecting voltage in the neutral to earth. going bk next week to fully test everything and i believe it could be an appliance leakig voltage. now with a good earth it should help me to narrow down the fault. the DNO want to sweat a new earth onto the supply for a cost of £80.00.
It's THEIR earth. Why are they charging the customer to fix their own property?
Well that's a pretty standard reply and I've had it a couple of times myself,, they now recon that all BS951 clamps have been fitted without their permission...they are saying because it is a TNS supply, a previous electrician has installed a BS951 rad clamp (temby clamp) they will not except responsibility for the earth...
they want to install a spring mounted clamp so it can not damage the supply lead cable....they are also refusing to tighten the clamp up... so there is not secure earth at the moment either... only the gas bonding earth...
Matt, its not your cable to be messing about with... even to connect an earth tothanks for the link, i am going bk on saturday morning. will see if i can get hold of some before hand... just need to work out what size i need...